Services
Take your community from disconnected and disengaged to re-energized and thriving.
Our approach is grounded in rigorous research, strategic consultation, and expert guidance tailored to your community’s unique needs. Trust us to help your community reach its full potential.
Strategic Consulting
We provide hands-on, customized guidance to teams and individuals to develop their community management strategies and implementation plans. Our work includes personalized team onboarding, quantitative and qualitative research and insights, bespoke facilitated workshops, a comprehensive community strategy, and presentations to executive teams and boards.
Corporate Community Management Training
Upskill or reskill your team, volunteers, ambassadors, and community leaders to meet today’s urgent demand for authentic human relationships alongside AI fluency. We provide bespoke and ready-made training for your team, both digital and in-person, on topics like Creating Engaging Community Events, Building Communities without Burnout, and many more.
Speaking
Hear from Carrie Melissa Jones, award-winning author, researcher, and strategic consultant. Carrie’s work has helped hundreds of organizations build thriving online communities that further their success—including Airbnb, Google, Microsoft, Discord, two U.S. presidential campaigns, and small businesses and non-profits worldwide.