Online Courses
Level up your community-building skills—no matter your experience.
We believe in the power of community for everyone.
Our training is designed for beginner, mid-career, and experienced community builders. Whether you’re just getting started or are ready to level-up your work, join our courses to build upon (and return to) essential community management skills and strategies.
Brand Community Foundations
Designed for entry-level and experienced community builders alike, this self-led course, which accompanies the Axiom Gold-Prize-winning Building Brand Communities book, will give you the tools to build your community. You’ll explore and put into practice key principles to build a lasting community — online or off. Freshen your knowledge and manage your community with confidence—in small daily increments.
Perfect for: Community Managers; Founders + Creators; Community Organizers; Community-Curious Folx
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Designing your community and preparing for a launch
Setting and communicating your goals to others
Designing campfire experiences
Motivating and encouraging engagement
Selecting and delegating to leaders
The Engage Your Online Community Accelerator
This 9-month course cohort and community takes you on a journey from uncertain, overwhelmed community builder to confident and organized leader. Our only course that offers direct access to Carrie, the EYOC Accelerator is a unique experience that takes you through the frameworks we use to build communities with our clients—and connects you with an amazing network of community building peers.
Perfect for: Community Managers; Consultants; Community Team Leaders
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Communicating your community’s value to executive and other stakeholders
Conducting rigorous quantitative and qualitative community research
Setting strategic pillars for your community
Increasing and maintaining ongoing engagement
Navigating loneliness or lack of support on your journey
Leading Online Communities
Step into your community leader era with this self-led course. Over four course modules, you’ll dive into self-leadership practices, resources for leading online, training on communication skills and governance, and tools to advance your community leadership journey.
Perfect for: Intermediate Community Builders; Experienced Community Builders
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Feelings of frenzy, lack of focus, or uncertainty
Communicating through change and transformation
Finding inner calm and confidence
Honing your digital communication skills