Online Courses

Level up your community-building skills—no matter your experience.

We believe in the power of community for everyone.

Our training is designed for beginner, mid-career, and experienced community builders. Whether you’re just getting started or are ready to level-up your work, join our courses to build upon (and return to) essential community management skills and strategies.

Brand Community Foundations

Designed for entry-level and experienced community builders alike, this self-led course, which accompanies the Axiom Gold-Prize-winning Building Brand Communities book, will give you the tools to build your community. You’ll explore and put into practice key principles to build a lasting community — online or off. Freshen your knowledge and manage your community with confidence—in small daily increments.

Perfect for: Community Managers; Founders + Creators; Community Organizers; Community-Curious Folx

    • Designing your community and preparing for a launch

    • Setting and communicating your goals to others 

    • Designing campfire experiences

    • Motivating and encouraging engagement 

    • Selecting and delegating to leaders

The Engage Your Online Community Accelerator

This 9-month course cohort and community takes you on a journey from uncertain, overwhelmed community builder to confident and organized leader. Our only course that offers direct access to Carrie, the EYOC Accelerator is a unique experience that takes you through the frameworks we use to build communities with our clients—and connects you with an amazing network of community building peers.

Perfect for: Community Managers; Consultants; Community Team Leaders

    • Communicating your community’s value to executive and other stakeholders 

    • Conducting rigorous quantitative and qualitative community research 

    • Setting strategic pillars for your community 

    • Increasing and maintaining ongoing engagement

    • Navigating loneliness or lack of support on your journey

Leading Online Communities

Step into your community leader era with this self-led course. Over four course modules, you’ll dive into self-leadership practices, resources for leading online, training on communication skills and governance, and tools to advance your community leadership journey.

Perfect for: Intermediate Community Builders; Experienced Community Builders

    • Feelings of frenzy, lack of focus, or uncertainty 

    • Communicating through change and transformation 

    • Finding inner calm and confidence 

    • Honing your digital communication skills