The Blog

On community, commitment, and connection.

Software, Member Retention Carrie Melissa Jones Software, Member Retention Carrie Melissa Jones

How Technology Choice Can Exclude Community Members

I am helping to kickstart my UWM grad school cohort’s Slack workspace this week. We face a situation common to almost every community I’ve ever worked with: a lot of new members are joining existing students, most of whom have already forged connections. This creates a divide between the existing membership and brand new members. This divide can exclude certain members, whether we intend for it to or not.

Read More

How Community Builders Can Make Joining Communities Easier

Imagine you’ve just moved across the country. You know no one except your partner and dog, who moved with you. You want to get involved in local community efforts, make new friends, find a job, and continue your hobbies. Where do you begin?

Read More