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On community, commitment, and connection.
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The Most Important Ingredient for a Thriving Community
Your community doesn't need thousands of members — it needs the right ten. Learn who and how to tap to improve engagement strategically.
How exclusive should your community be?
Struggling with community exclusivity? Community strategists Carrie Melissa Jones and Kelly Shetron explore mindful exclusion, the Community Compass framework, and how to define your community's purpose. Essential insights for membership creators and community leaders building authentic, connected spaces.
How To Set Goals for Your Brand Community: A 2025 Guide
It doesn’t matter if you have been building community for days, months, or years. There is one topic that gives most community builders pause: Key Performance Indicators (KPIs). A community KPI is a key performance indicator that helps you monitor your community’s contribution toward larger organizational outcomes.